We collect information from you when you browse the site, register on our site or place an order.
When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, credit card information or billing address.
When submitting an order, a transaction ID, total purchase amount, shipping amount, items purchased and quantity of each will be tracked using Google Analytics. This information is not personally identifiable.
Any of the information we collect from you may be used in one of the following ways:
• To improve our website through feedback and Google Analytics: we continually strive to improve our website offerings based on the information and feedback we receive from you.
• To improve customer service: your information helps us to more effectively respond to your customer service requests and support needs.
• To process transactions: your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
• To administer a contest, promotion, survey or other site feature.
• To send periodic emails: the email address you provide for order processing, will only be used to send you information and updates pertaining to your order.
• If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information.
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
Our credit card processor is managed through ShopPay which is part of Shopify. Additionally, we use accelerated payment methods like Paypal via ShopPay. We do not retain credit card information on our system and use your data once to capture the funds necessary to fulfill your order.
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.
We use cookies to help us remember and process the items in your shopping cart and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our rights, property, or safety or those of others.
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. Anyone requesting changes to their personally identifiable information may contact us using the contact information at the end of this policy.
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
In order to comply with GDPR, we anonymize IPs tracked by Google Analytics. We do not enable Google Analytics Advertising Features such as Demographics Reporting, Interest Reporting, Remarketing or DCM.
This online privacy policy applies only to information collected through our website and not to information collected offline.
By using our site, you consent to our privacy policy.
If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.
If there are any questions regarding this privacy policy you may contact us using the information below.
Email: info@optechusa.com
Toll-Free: 1.800.251.7815
Phone: 406.388.1377
Neotech
Customer Service
304 Andrea Drive
Belgrade, MT 59714 USA
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